Traffic Challan New Rules: Now you can file a complaint sitting at home if the traffic police issues a wrong challan, Read the full Article below to know how.
If you’ve received an incorrect traffic challan, you can avoid paying the fine by reaching out to the traffic police helpline and providing the necessary information.
In today’s context, instead of physically stopping rule violators, traffic police often capture images using a traffic app and issue e-challans. In such instances, many individuals are unaware of their traffic rule violations until they receive a mobile notification indicating that a fine has been deducted. Frequently, people also encounter situations where they believe a challan has been wrongly issued, compelling them to pay a fine without justification. Now, you have the option to file a complaint from the comfort of your home.
How to File a Complaint Online?
The Ministry of Road Transport and Highways provides a step-by-step process for individuals to report incorrect traffic challans effectively.
Step 1: Visit the official traffic website of the Ministry of Road Transport and Highways at echallan.parivahan.gov.in/gsticket.
Step 2: Once the page opens, locate the complaint link, click on it, and proceed.
Step 3: After clicking the link, log in with precise information: your name, phone number, and registered mobile’s challan number.
Step 4: Upon entering all the necessary information, upload proof of your e-challan complaint using the upload option and correctly enter the captcha code.
Step 5: When the uploading process is complete, submit your complaint by clicking the relevant button. There are no charges associated with this process.
Email and Helpline Options:
Aside from registering a complaint on the helpline, you can also send your complaint via email. Send your complaint to Delhi Traffic Police’s email address: info@delhitrafficpolice.nic.in. Additionally, you can register your complaint with the Delhi Traffic Police control room at the following numbers: 11-2584-4444 and 1095.
How to Check the Complaint Status:
After you’ve submitted your complaint, the traffic police department will investigate the e-challan complaint. You can monitor its status through the complaint system.
- Access the Transport Grievance Ticket Status.
- Open the webpage https://echallan.parivahan.gov.in/gsticket/ in your browser.
- Click on the “Ticket Status” tab.
- Enter your e-ticket or e-challan complaint number and complete the captcha code.
- Click “Status Check” to view the latest update on your complaint.
Traffic police share a social media format; consequently, guiding the public on reporting incorrect challans for added convenience and awareness.
In conclusion, if you receive a wrong traffic challan, you have the option to contest it without leaving your home. The Ministry of Road Transport and Highways offers a user-friendly online platform, as well as email and helpline support for assistance. Additionally, you can track the progress of your complaint through the complaint system. The initiative simplifies addressing wrong traffic fines and promotes equitable traffic rule enforcement for enhanced convenience and fairness.
